Mybos Terms and Conditions – Complete Platform Usage Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and mybos ("Platform", "We", "mybos"). These Terms govern your use of the mybos website, services, games, and all features provided through the mybos platform.

By accessing, registering, or using any part of the mybos platform, you confirm that you have read, understood, and agreed to be bound by these Terms. This agreement takes effect from the date you first use the mybos platform.

Mybos reserves the right to update or modify these Terms at any time. Any changes will take effect as soon as they are published on the platform. It is your responsibility to review these Terms periodically. Continued use of the mybos platform following any changes constitutes your acceptance of the updated Terms.

2 User Eligibility

To use the mybos platform, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration and throughout your continued use of the platform.
• Having full legal capacity to enter into a legally binding agreement.
• Not subject to any legal restriction or regulation that prohibits you from participating in online gambling activities.
• Never been declared bankrupt or currently involved in unresolved bankruptcy proceedings.
• Not registered as a self-exclusion participant in any active responsible gambling protection program.

Mybos reserves the right to request proof of age and identity at any time. Failure to provide the required documents may result in account suspension until verification is complete.

3 Account Registration

Each user is only permitted to register and hold one (1) active account only on the mybos platform. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balances.

During registration, you are required to:

• Providing accurate, complete, and up-to-date personal information including your full name, date of birth, email address, and valid phone number.
• Creating a strong and unique password for your mybos account.
• Completing the Know Your Customer (KYC) process by uploading a valid identity document such as a national ID or passport.
• Verifying your email address and phone number via the confirmation link or code sent by mybos.

Mybos reserves the right to reject registration applications without providing a reason. False or misleading information provided during registration will result in account closure and the freezing of any funds in that account pending investigation.

4 Deposits and Payment Methods

Mybos accepts deposits via a variety of supported payment methods, including local bank transfers, e-wallets (Touch 'n Go eWallet, GrabPay), and approved cryptocurrencies. All deposit amounts are processed in Malaysian Ringgit (MYR) unless otherwise stated.

• The minimum deposit is as stated in the payments section of the mybos platform and may vary depending on the chosen payment method.
• All deposited funds must come from a legitimate source and be in the name of the account registered with mybos.
• Mybos does not accept deposits from third parties or unidentifiable sources.
• Any deposit suspected of being linked to money laundering or illegal activity will be reported to the relevant authorities.
• Mybos reserves the right to perform additional checks on any deposit before funds are credited to the user's account.

Successful deposits will be credited to your account within the timeframe specified by your chosen payment method. If a deposit is not credited within the expected time, please contact the mybos support team with proof of your transaction.

5 Fund Withdrawal

Mybos users are entitled to withdraw eligible balances at any time, subject to the following conditions:

• Withdrawals may only be made to an account or wallet that is under the same name as the registered mybos account.
• The KYC verification process must be fully completed before any withdrawal can be approved.
• Any active bonus that has not yet met the wagering requirements is not eligible for withdrawal until those requirements are fulfilled.
• The minimum withdrawal amount is as stated in the mybos platform's withdrawal portal.
• Mybos reserves the right to request additional documents for security verification purposes before processing large withdrawals.

Mybos is committed to processing all withdrawals that have passed security checks within the stipulated timeframe. Any unusual delays will be communicated to the user via email or live chat. Withdrawals suspected of being linked to fraud or a breach of terms may be placed on hold pending investigation.

6 Bonuses and Promotions

Mybos offers a wide range of bonuses and promotions to registered members. All bonuses are subject to the specific terms stated in their respective promotional offers, as well as the following general rules:

• Each bonus may only be claimed once per user, unless otherwise stated in the relevant promotional terms.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Mybos reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including registering multiple accounts, coordinating with other players, or employing betting techniques deemed improper — will result in bonus cancellation and possible account closure.
• Bonus wagering requirements are expressed as a multiplier (e.g., 30x), meaning the bonus amount must be wagered that many times before a withdrawal is permitted.

7 Game Rules

All games available on the mybos platform are governed by their respective game-specific rules, which can be found within each game's interface. In addition, the following general rules apply to all games on mybos:

• All game outcomes generated by the mybos system are final and may not be disputed unless there is clear evidence of a technical error.
• Mybos uses a Random Number Generator (RNG) that has been independently audited by internationally recognized certification bodies to ensure fairness in every game.
• In the event of a technical disruption during gameplay, mybos will use system records to determine a fair outcome. Refunds may be issued at mybos's discretion.
• The use of automated software, bots, or any unauthorized methods to play is strictly prohibited and may result in account closure and forfeiture of winnings.
• Mybos reserves the right to void winnings obtained through unauthorized means, system vulnerabilities, or identified technical errors.

8 Permitted User Conduct

By using the mybos platform, you agree not to engage in any of the following activities:

• Using the platform for money laundering, fraud, or any activity that violates Malaysian law.
• Registering or using an account on behalf of another person without valid authorisation.
• Sharing, selling, or transferring your mybos account to any third party.
• Attempting to hack, breach, or disrupt the operation of the mybos platform through any technical means.
• Using abusive, threatening, or harassing language toward other users or mybos support staff.
• Exploiting any bugs or system vulnerabilities to gain an unfair advantage. If you discover a bug, please report it to the mybos support team immediately.
• Colluding with other players to manipulate game outcomes, particularly in Live Casino games or wagering.

Violation of any of the above rules may result in account suspension or permanent closure, fund freezing, and in serious cases, legal action by mybos.

9 Privacy and Data Protection

Mybos takes user privacy seriously. The collection, storage, and use of your personal data is governed by mybos Privacy Policy which forms part of these Terms.

• Your personal data is collected solely for platform operations, identity verification, payment processing, and service communications.
• Mybos uses 256-bit SSL encryption to protect all data transmitted between your device and mybos servers.
• Mybos will not sell or transfer your personal data to third parties for marketing purposes without your consent.
• Mybos may share necessary information with relevant authorities when required by law.

10 Limitation of Liability

To the extent permitted by applicable law, mybos is not liable for:

• Any financial losses incurred as a result of participation in games on the mybos platform.
• Service disruptions caused by factors outside mybos's control, including internet outages, power failures, or natural disasters.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the mybos platform.
• Third-party actions that may affect a user's experience on the mybos platform.

Mybos's total liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the thirty (30) days preceding the claim.

11 Account Closure and Termination

Voluntary Closure: You may close your mybos account at any time by contacting the mybos support team. Eligible funds will be processed for withdrawal once all security checks and promotional conditions have been fulfilled.

Closure by mybos: mybos reserves the right to suspend or close a user's account without prior notice under the following circumstances:

• Violation of any provision within these Terms and Conditions.
• Suspected or detected fraud, money laundering, or illegal activity.
• Providing false information during registration or the KYC process.
• Holding multiple accounts.
• Request from relevant authorities.

In cases of closure due to a violation, mybos reserves the right to hold funds in the account pending investigation. If fraud is proven, those funds may be fully forfeited.

12 Amendments to Terms and Applicable Law

Mybos reserves the right to modify these Terms and Conditions at any time. Users will be notified of material changes via their registered email or an in-platform notice at least seven (7) days before they take effect, except in urgent security or legal circumstances.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. If negotiation fails, the dispute will be referred to binding arbitration.

If any provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms will continue in full force and effect.